Thank you for choosing Ravan Resorts Pvt Ltd. for your accommodation needs. Please review the following booking policy before proceeding with your reservation.
Non-Refundable Booking
All room bookings made through our website, www.ravanatangalle.com, are considered non-refundable. Once a reservation is confirmed and payment is processed, it cannot be cancelled or refunded. This policy applies to all bookings, regardless of the reason for cancellation, including but not limited to changes in travel plans, illness, or unforeseen circumstances.
Booking Confirmation
By completing a reservation through our website, you acknowledge and agree to the non-refundable booking policy outlined herein. Upon confirmation of your booking, you will receive a booking confirmation email containing details of your reservation. It is your responsibility to review all booking information carefully and contact us immediately if any discrepancies are noted.
Modification Policy
While reservations made through our website are non-refundable, we understand that changes to travel plans may occur. In the event that you need to modify your booking, please contact us as soon as possible. Modifications to booking dates or room types may be accommodated subject to availability and additional charges. Any modifications to bookings are subject to approval by Ravan Resorts Pvt Ltd.
No-Shows
Failure to arrive on the scheduled check-in date without prior notice constitutes a no-show. In the event of a no-show, the entire reservation will be treated as cancelled, and no refunds or credits will be issued.
Contact Us
If you have any questions or concerns regarding our booking policy, please feel free to contact us. Our team is available to assist you with any inquiries or special requests you may have.
Thank you for choosing Ravan Resorts Pvt Ltd. We look forward to welcoming you for an unforgettable stay.
Ravan Resorts Pvt Ltd